Working Hours
Monday – Friday (excluding holidays)
Warehouse Address
400 E Court Ave, Des Moines, IA 50309, United States
Shipping Rates
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U.S. Orders: Flat rate of $4.99
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International Orders: Flat rate of $12.99
Enjoy flat-rate shipping—order as many items as you like with no additional per-item fees!
Shipping & Delivery Time
Total Delivery Time = Production Time + Shipping Time
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Production Time: 1–3 business days (depending on product complexity)
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Shipping Time:
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Within the U.S.: 5–7 business days
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International: 10–15 business days
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Late Delivery
While we aim to deliver all orders promptly, delays may occasionally occur due to:
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Incorrect or incomplete shipping information (e.g., missing apartment number, building name, or floor)
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Severe weather conditions
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Customs clearance delays for international shipments
If your order is delayed beyond the expected delivery window, please contact us at [email protected]. We will investigate and respond within 1–3 business days.
Order Tracking
Once your order ships, you will receive an email with a tracking number so you can monitor your delivery status at any time.