Ordering

How do I place an order?
Shopping with us is easy! Simply browse our website, select the items you love, add them to your cart, and proceed to checkout. Enter your shipping and billing information, choose a payment method, and confirm your order.

Can I modify my order after placing it?
We can’t guarantee changes once an order is placed. However, if you need to make modifications, please email us at [email protected], and we’ll do our best to help.

How can I track my order?
Absolutely! Once your order has been processed and shipped, you’ll receive a confirmation email with a tracking number. Use it to track your package on our website or directly through the carrier’s tracking page.

Shipping

Where do you ship?
We proudly offer worldwide shipping!

How much does shipping cost?

  • USA: $4.99

  • International: $12.99

How long does shipping take?

  • USA: 5–7 business days

  • International: 10–15 business days

Returns & Refunds

What is your return policy?
Your satisfaction is our priority! If you’re not completely happy with your purchase, you can return it for a full refund within 30 days of receiving your order.

Who covers return shipping costs?

  • If the item is damaged or defective, we’ll cover the return shipping costs.

  • For all other returns, the customer is responsible for return shipping. We recommend using a tracked shipping method for your security.

How long does it take to process a refund?
Once we receive and inspect your returned item, we’ll issue a refund to your original payment method. Refunds typically take 10–15 business days to appear, depending on your bank or payment provider.

Cancellations

Will I be charged a fee for canceling my order?
No cancellation fees! However, if your order has already been processed or shipped, return shipping costs may apply if you choose to send it back.

Payment

What payment methods do you accept?
We accept Visa and MasterCard.

Is my payment information secure?
Yes! We use industry-standard encryption to protect your payment details and ensure a secure transaction.

When will my credit card be charged?
Your card will be charged immediately upon completing your purchase.

Still have questions?
Feel free to reach out to us at [email protected] — we’re here to help!
Happy shopping!